Privacy Policy

When you contact us through our website, contact form or AI assistant we may collect your name, email address, phone number, preferred language and the course you are interested in, together with the messages you send us.

We use this information to process and respond to your enquiry, to recommend a suitable course and to arrange a free assessment. Our legal basis is your consent, given at the point you share your details.

“Before we continue, we'll use the information you provide to process your enquiry and contact you about it. By continuing, you agree to us processing your personal data for this purpose in accordance with our Privacy Policy.”Version enquiry-v1.0

We only send promotional emails, SMS or WhatsApp messages if you give separate, explicit consent for marketing. Agreeing to us handling your enquiry never signs you up to marketing.

“Separately, would you like to receive occasional offers, course news and tips from WeCanSpeak by email, SMS or WhatsApp? This is optional and you can opt out at any time.”

You can withdraw marketing consent at any time, with no effect on your enquiry.

Enquiry records are kept for up to 24 months so we can follow up and keep a record of your consent, then deleted unless you become a student.

You can ask us to access, correct, delete or export your data, object to or restrict its use, and withdraw consent at any time. Email privacy@wecanspeak.com and we will respond within one month.

Your data is stored securely and only accessible to WeCanSpeak staff handling your enquiry. We do not sell your data or share it for third-party marketing.